Jacek Przybylski became the new director of the Cisco Global Services Center in Krakow, replacing Ramon Tancinco, who had held this position for 5 years.
currently around 2,200 people work at the Cisco Krakow center (which is celebrating its tenth anniversary this year). Over 70% of all Cisco Kraków employees belong to the Customer Experience (CX) & Operations organization, making Krakow the largest Customer Experience Center for Cisco in the EMEAR region.
As Head of Establishment, Jacek Przybylski will oversee the activities of the entire Krakow branch in all functional groups. The new director joined Cisco in August 2021, after leaving Atos, where he held various positions for 16 years, both nationally and internationally. He has extensive experience in IT services and engineering. He graduated from the University of Technology of Bydgoszcz in the field of Telecommunications, then obtained the Gold certificate for Manager Program at HEC School of Business in Paris.
Ramon Tancinco, out of this role, was recently promoted to Director of Cisco Digital Enterprise Services (IT) in the EMEAR region. He remains in Krakow and will continue to serve on the board of directors of the Krakow branch.
“My priorities for Cisco in Krakow focus on three areas: the continued development of this establishment, not only in terms of employment, but above all in terms of the maturity of our teams and the maturity of skills; move Cisco Krakow even higher in the value chain by adding new skills and specialized strategic functions for Cisco, also in advanced areas of engineering, as well as cultivating Cisco Krakow’s unique culture of inclusion, diversity and action for the benefit of the local community, ”said Jacek Przybylski, Senior Director, Cisco Customer Experience Centers EMEAR and the new leader of Cisco Kraków.
As of August 2021, Cisco has implemented a hybrid work model for each employee. Whether that means working five days a week from home and meeting your team every now and then, or being in the office five days a week using its technology to connect with colleagues around the world, or all “in-between” scenarios – every Cisco employee has the freedom to choose a hybrid work model. This also applies to 2,200 people working in Krakow.
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