Slack’s reaction

“We are aware of DNS-related connectivity issues that affect a small subset of users. This issue was caused by our change and is not related to third-party DNS software and services. To resolve this issue more quickly, your ISP will need to remove their DNS entry for slack.com. Please contact your network team to give them this information, ”the Slack team explains on Twitter.

The company also announces that it is not known how long the outage will last, offering different solutions for users to help them.

Slack’s image weakens

This is not the operator’s first major failure this year. Already in January, 12 million Slack users worldwide lost the ability to use the tool. And let’s add that it was in the middle of a pandemic, when most people were working remotely and basing their business communication on Slack.

Despite the resolution of technical issues, the bad impression remains. The current failure is sure to exacerbate the mogul’s image problems and move him away from a tool created by a tech tool – Microsoft Teams, which is currently used by 75 million people around the world.

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